Legal notice

Conditions of use

1 - Conditions of access

Users are advised to carefully read these terms and conditions published by tarragonaturisme.cat every time the site is accessed. Accessing the website implies that the user has read and accepts these terms and conditions.

By accessing and using tarragonaturisme.cat the user expressly agrees, without exception, to the terms and conditions published at the time of access.

Access to this web site is totally free of charge and requires no prior registration except when necessary for the provision of services. In this event, the user will be will be asked to register and accept any conditions which may complement and/or modify these general conditions.

2 - Conditions of use

The user agrees to use this site, provided by tarragonaturisme.cat, as well as its contents and services correctly and in accordance with the law, and commits to abstaining from illegal or unlawful use, or use that is contrary to the principles of good faith and public order. Particularly, users agree to refrain from any conduct which may violate the principles of non-discrimination on grounds of sex, race, religion, ideology or any other personal or social circumstance.

Users must refrain from taking part in any deleterious activity, including but not limited to, activities designed to impersonate any individual or entity, or to interfere with, violate, alter or disconnect systems, servers, networks or content. Users must also refrain from removing, altering, evading or manipulating any protection device or security system that may be installed on the website.

The Patronat Municipal de Turisme de Tarragona (Tarragona Municipal Tourism Board) reserves the right to exclude any user who violates these conditions regulating the access and use of tarragonaturisme.cat without prior notice, and to adopt any measures it deems appropriate at any time to prevent the above-described deleterious activities and behaviours from taking place.

3 - Purpose

The purpose of the tarragonaturisme.cat website is to progress toward the concept of an open public administration and to provide information about services and activities offered by the city of Tarragona on the internet. The website serves to facilitate access to anyone interested in the information on the city of Tarragona collected by the tourism board; to publicise information on activities and services offered by the Tarragona city council and other institutions or organisations ; and to use the internet as a critical medium for interaction with the citizens of Tarragona and visitors to our city.

4 - Contents

Data and contents published on the tarragonaturisme.cat website are provided exclusively for informative purposes. The user acknowledges and accepts that this information may be inaccurate, may contain errors, or may not be completely up-to-date.

The Patronat Municipal de Turisme de Tarragona reserves the right to unilaterally modify published content without notice, to add new content, and to temporarily or permanently cancel, limit, suspend or stop user access to certain content on the tarragonaturisme.cat website in accordance with the requirements of the services offered and the general conditions published on the website.

5 - Responsibilities

Access

The Patronat Municipal de Turisme de Tarragona will under no circumstances be responsible for difficulties in accessing the tarragonaturisme.cat website that are the result of malfunction or failure of communications services provided by internet access providers.

The Patronat Municipal de Turisme de Tarragona cannot guarantee uninterrupted access to tarragonaturisme.cat or access that is free of disconnections , delays, malfunctions or other external problems.

The Patronat Municipal de Turisme de Tarragona assumes no liability for damages that may be caused to users’ computers as a result of any computer viruses that the user may encounter as a result of use of the tarragonaturisme.cat website.

Temporary files (caching)

Users should regularly refresh the contents of the website to receive fully updated information.

The Patronat Municipal de Turisme de Tarragona is not responsible for temporary internet files being up-to-date or any alteration to them by third parties.

Content

The Patronat Municipal de Turisme de Tarragona is not responsible for how the user uses content published on tarragonaturisme.cat website.

The Patronat Municipal de Turisme de Tarragona cannot guarantee the usefulness, timeliness or accuracy of content provided on the tarragonaturisme.cat website, which is meant solely to provide the user with information and suggestions. This information cannot be regarded as infallible; it must be verified by other sources before the user makes any decision or forms any opinion based on the content of the website.

The Patronat Municipal de Turisme de Tarragona is not responsible for third party content (services, procedures, or other information) offered to users via links to other sites published on the tarragonaturisme.cat website.

6 - Intellectual and industrial property rights

All elements of the tarragonaturisme.cat website (including but not limited to source code, databases, design, images, photographs, drawings, graphics, applications, search engines, pages, logos, trademarks and trade names) are the property of the Patronat Municipal de Turisme de Tarragona or have been transferred or licensed to the Patronat Municipal de Turisme de Tarragona , unless expressly indicated to the contrary. Rights of authorship and exploitation for all purposes are protected by national and international intellectual and industrial property right legislation. Violation of these rights may constitute an illegal activity punishable by law.

Specifically, the reproduction (except for private use), processing, distribution, public communication, and, in general, any form of exploitation, by any means, of all or part of the contents of the tarragonaturisme.cat website, as well as the design, selection, and presentation of the materials included is expressly prohibited, without limiting the obligations of the user stipulated in the previous section.

However, total or partial reproduction of the images located exclusively in the press section is allowed for the following purposes:

a) Use by businesses in the tourism sector: tour operators, travel agencies, airlines, hostelry, tourist offices and other companies. This use is limited to tourism publications which are provided free of charge.

b) Use by the media in preparing articles or reports that publicise the image of Tarragona.

If any of the abovementioned elements are used for the purposes stipulated above, in accordance with current applicable legislation, the source of the elements used (i.e. the Patronat Municipal de Turisme de Tarragona) must be referenced in the caption or in the credits of the item in question. In all other cases, the user must contact the Patronat Municipal de Turisme de Tarragona by e-mail: turisme@tarragona.cat

7 - Links to or from external websites

Links established with the tarragonaturisme.cat website may not include any trademark or other symbol except the URL address of the website. Establishing links from pages that contain statements, advertisements or propaganda of a racist, xenophobic or pornographic nature, or which promote terrorism, are disrespectful to human rights, promote any other illegal activity, or which are contrary to the principles of common morality or public order is strictly prohibited.

In no case may third parties indicate or state that the Patronat Municipal de Turisme de Tarragona has authorised, supports, promotes, participates in, or has verified the contents of websites that have provided links to tarragonaturisme.cat, even when consent has been granted to provide the link, unless express authorisation for these activities has been specifically provided by the Patronat Municipal de Turisme de Tarragona .

The presence of external links to other websites on the tarragonaturisme.cat website is for solely informative purposes. Accordingly, the Patronat Municipal de Turisme de Tarragona is not responsible for nor provides any guarantee of the following:

1. The characteristics, origin or any other aspect of the services offered by the website

2. Direct or indirect damages that may be caused by the products or services offered by these external websites or links

3. Transactions or operations between these third parties and users

4. Terms and conditions, modification, implementation, execution and resolution of external websites

5. The content and use of personal or non-personal information these entities may request from users

8 - Applicable jurisdiction

Conflicts and legal disputes that may arise from the existence of, access to, or use of these general conditions will be resolved before the corresponding competent courts.

Privacy policy

The Patronat Municipal de Turisme de Tarragona, in accordance with the privacy policy defined below, is committed to respecting the privacy and confidentiality of users’ information.

All information collected via the tarragonaturisme.cat website is treated with absolute confidentiality.

1 - Processing of data

Only names, personal addresses (work or email addresses), phone numbers and other personal data that users send voluntarily will be collected or captured via the tarragonaturisme.cat website. This information will be used solely for the specific procedures for which it is required.

The Patronat Municipal de Turisme de Tarragona guarantees confidentiality in the treatment of all personal data which may be accessed as a result of registration at tarragonaturisme.cat.

Personal data will only be requested when it is deemed necessary for the provision of services by tarragonaturisme.cat. The data obtained and any data that may be collected as a result of the provision of said service that are required for the use, control, management and completion of the procedures requested will be incorporated into the organisation’s data files.

The parties responsible for these files, and parties involved in all phases of the handling of this data, are subject to the strictest confidentiality, and are especially committed to adopting the technical and organisational security measures required to maintain confidentiality, to ensure the safety of personal data, and to prevent the alteration, misuse, loss, theft, and unauthorised access to or treatment of this data.

The Patronat Municipal de Turisme de Tarragona guarantees that at all times the files, programs, facilities, and equipment involved in the processing of registered data meets requirements for integrity and security established by the legislation in force at any given time.

2 - Duties and obligations

Users may exercise all rights recognised by current applicable law related to the protection of personal data, especially rights to access, rectify, cancel and/or oppose such data or its use.

These rights must be exercised in accordance with applicable legislation on the protection of personal data.

Users of the services offered by tarragonaturisme.cat must provide information requested in good faith, and in accordance with this principal may not provide inaccurate or false data.

3 - Transfers

Personal data collected via registration at tarragonaturisme.cat will not be provided or disclosed to third parties, except when necessary for a service requested by the user, or required by competent authorities in accordance with current applicable legislation and regulations.

4 - Consent

Applying for a process to be carried out via the website implies express acceptance, without exception, of the personal information privacy policy of the Patronat Municipal de Turisme de Tarragona .

Provision and registration of personal data by the user implies: the express acceptance of and authorisation for the Patronat Municipal de Turisme de Tarragona to collect such data, incorporate it into the appropriate file and carry out the process requested; voluntary acceptance of the transfer of recorded data when required for the provision of services requested; and finally, authorisation for the storage of such data for the length of time stipulated by applicable legislation.

Since user authorisation of the abovementioned handling and transfer of data is voluntary, users may revoke the authorisation granted herein, both for data handling and transfer, in accordance with the established terms and applicable legislation governing the handling of personal data in force at any given moment.

5 - User rights

Users may exercise the rights recognised by data protection legislation at any time, in particular, the right to access, rectify, cancel and/or oppose personal data and its use, as well as the right to revoke consent for the transfer of data.

These rights may be exercised by the user or a representative of the user by sending a signed request to the Patronat Municipal de Turisme de Tarragona, carrer Major, 39, 43003 Tarragona.

The exercise of these rights is governed by regulation on the protection of personal data.

6 - Privacy policy

This website uses Google Analytics, a web analytics service provided by Google, Inc., a Delaware company with headquarters at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043 (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Data are collected anonymously and for marketing and optimisation purposes on this website by means of etracker GmbH ( www.etracker.de ). Use profiles are created with this information in the form of a pseudonym. Cookies are also used in this process as they collect data and store it anonymously. The data will not be used to identify the user of this website or be combined with other types of personal information. Consent for the collection of storage of data can be cancelled at any time.

7 - Applicable legislation

The privacy of all information provided, both information provided by the user through the various forms requesting personal information, as well as information available through tarragonaturisme.cat, is governed by Law 15 of 13 December 1999 on the protection of personal data and subsequent provisions.